The protection of your personal data is of particular concern to us. Therefore, we process your data exclusively based on legal regulations (GDPR, TKG 2003). In these privacy notices we inform you about the most important aspects of data processing within the scope of our website.
For deviations resulting from translation, the German version shall prevail.
For security and privacy reasons, this websites uses TLS encryption. This prevents third parties from retrieving and reading data entered by you on the transmission route. You can recognize the encryption by the green lock or similar symbols in your browser’s address line.
If you get in touch with us using the contact form or via email, the data provided by you will be used for answering the request and stored on our server for possible follow-up questions for a period of six months. We will not pass on these data without your consent.
These data are solely meant for the technical monitoring of the webserver (capacity, error detection, optimization, security) and are crucial for this. They will not be connected to other data sources so that they cannot be traced back to single persons. They will be deleted after three months.
All contents uploaded by stardustday users can basically be called up by other internet users. Therefore, cautiousness and prudence is essential when publishing personal information and sensitive data. Also password-protected sites do not guarantee absolute protection from unauthorized access; the same applies for uploaded data which are possibly accessible via direct links.
For the purpose of contractual performance the following data will be stored by us: Name, address, email, language, products purchased and order date. Data provided by you are necessary for the contractual performance or the implementation of measures provided for in the contract. Without these data we cannot conclude a contract with you.
We will not transfer your data to third parties.
Upon conclusion of a contract all data from the contractual relationship will be stored by us until the expiration of the fiscal retention period (7 years).
Data we store, i.e. name, address, email, language, products purchased and order dates will be stored until the expiration of product liability (10 years).
This website uses the payment provider Digistore24 GmbH (St.-Godehard-Straße 32, 31139 Hildesheim, Germany) to process payments. For this purpose personal data being name, address, email-address, payment information, date of the conclusion of the contract and services booked will be exchanged with the provider. These data will be transferred to a server of the provider in Germany and stored there.
The staff of stardustday have access to the administrative area of stardustday-sites as needed in order to ensure customer service and bug-detection. This includes insight into password-protected sites. All our staff members are sensitized regarding data protection at regular intervals and are bound to data secrecy.
Our website uses so-called cookies to render our services in a user-friendly way. These small text files, which will be stored on your computer, do not cause any harm. Some cookies will remain on your computer until you delete them. You make it possible for us to recognize your browser at your next visit. If you do not want this you can set up your browser so it informs you about the storage of cookies and you only agree in individual cases.
Deactivating all cookies can limit the functionality of our website.The following cookies will be stored by our website:
In order to guarantee the stable and swift sending of emails our website uses the services of the provider Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109, United States (location of the data center in Ireland). For this purpose the email-address and name of the user will be passed on to the provider.
You are entitled to the rights of access, rectification, erasure, limitation, data portability, revocation and opposition. If you think that the processing of your data violates Privacy Law or your privacy rights were violated in any way you can file a complaint at the competent regulatory authority. In Austria this is the Data Protection Authority.
You can reach us at the following contact data:
hello [at] stardustday [dot] com